Starlink terminals can now be verified at postal offices: a step-by-step guide

Starlink terminals can now be verified at postal offices: a step-by-step guide

Photo: Getty Images

Ukraine has expanded the options for verifying Starlink terminals. Now, devices can be confirmed not only at CNAP centers but also at branches of Nova Poshta and Ukrposhta.

According to the Ministry of Digital Transformation, Nova Poshta, and Ukrposhta CEO Ihor Smiliansky, applications to include terminals in the “white list” can be submitted nationwide at these postal branches starting February 17.

Once verified, the device will operate without restrictions, allowing the system to distinguish legal terminals from those potentially used by occupiers. This procedure is only for individuals; for legal entities, registration remains fully online via the Diia portal, and military units register devices through their own specialized systems.

How the verification works
Ukrposhta:
A single terminal can be verified remotely. For multiple devices, they must be brought to a branch for inspection. This measure prevents the registration of equipment that may be on occupied territory or used by the enemy. Required documents include a passport, ID code, UTID or Dish ID (from the Starlink app), and account number or kit serial number (if available).

Nova Poshta:
Individuals must provide an ID card or passport, ID code, kit serial number (usually on the box), terminal and antenna identifiers, and their Starlink account number. Verification can be done without waiting in line by registering for an electronic queue on Nova Poshta’s website.

Why verification is needed
Every confirmed terminal helps separate Ukrainian devices from enemy ones, block illegal connections, and maintain stable internet. Unverified terminals may not activate, preventing use by hostile drones.

Starlink restrictions
After Russian forces used drones with Starlink terminals, Ukrainian Defense Minister Mykhailo Fedorov asked SpaceX CEO Elon Musk to limit access for Shahed UAVs. SpaceX implemented technical restrictions: Starlink modems stop working at speeds over 90 km/h, making them unusable on drones. This caused disruptions for Russian troops and reduced their assault operations.

The Ministry also introduced a “Whitelist” of verified Starlink terminals, ensuring stable operation for Ukrainians while remaining inaccessible to the enemy. Reports indicate that Russian forces have attempted to bypass these restrictions by pressuring families of Ukrainian POWs to register terminals in their names.

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